--- title: How to keep customers happy description: "Running a sandwich shop is a constant battle against the clock: When the number of hungry customers rises, it can be hard to keep up. Even if you have several fast working employees, some customers might have to wait too long for their meal – and some will even leave again if the line is too long." image: https://blog-global.lantmannen-unibake.com/hubfs/0.%20UBI/Blogposts/Girls_eating_sandwiches_1140x500px_reduced.jpg --- - [Back to corporate site](https://www.lantmannen-unibake.com/?selectedCountry=global) [![](https://blog-global.lantmannen-unibake.com/hubfs/7.%20NO/LM_UNIBAKE_RGB.svg) ](https://blog-global.lantmannen-unibake.com/) ** ** [**](http://www.linkedin.com/shareArticle?mini=true&url=https://blog-global.lantmannen-unibake.com/how-to-keep-customers-happy&title=How%20to%20keep%20customers%20happy&source=https://blog-global.lantmannen-unibake.com) [**](http://www.facebook.com/sharer/sharer.php?u=https://blog-global.lantmannen-unibake.com/how-to-keep-customers-happy&title=How%20to%20keep%20customers%20happy) [**](http://twitter.com/intent/tweet?status=How%20to%20keep%20customers%20happy+https://blog-global.lantmannen-unibake.com/how-to-keep-customers-happy) [**](mailto:?subject=An%20interesting%20blogpost%20for%20you:%20How%20to%20keep%20customers%20happy&body=Hi.%0D%0A%0D%0AI%20thought%20you%20might%20find%20this%20blog%20post%20interesting:%20https://blog-global.lantmannen-unibake.com/how-to-keep-customers-happy%0D%0A%0D%0A%0D%0A%0D%0A) ![](https://blog-global.lantmannen-unibake.com/hubfs/0.%20UBI/Blogposts/Girls_eating_sandwiches_1140x500px_reduced.jpg) 4 minute read [Sandwich Shop](https://blog-global.lantmannen-unibake.com/topic/sandwich-shop) # How to keep customers happy Running a sandwich shop is a constant battle against the clock: When the number of hungry customers rises, it can be hard to keep up. Even if you have several fast working employees, some customers might still have to wait too long for their meal – and some will even turn around and leave again – if the line is too long. January 29, 2019 Disappointed customers are the biggest threat to your business, and even if you have put great effort into building up a solid one, it can all vanish in a blink of an eye. #### And in the aftermath of disappointment, several things will potentially suffer: - Customer satisfaction - Your reputation and evaluation (also online) - Your image and brand - Your economy [![Download our guide 'How to make sandwiches a delicious and profitable business'](https://no-cache.hubspot.com/cta/default/2714594/3ffbd4de-0415-4995-a3ba-01ee01560f27.png)](https://cta-redirect.hubspot.com/cta/redirect/2714594/3ffbd4de-0415-4995-a3ba-01ee01560f27) ## The secret to a happy customer So, how can you avoid disappointing your customers? Of course, some things are out of your hands, but there are a lot of things you can control: Having a friendly staff, serving your sandwiches in a clean and inviting environment – and using good products of high quality and taste add to a good reputation. And precaution. In this race against the time your need your counter to be full of fresh lettuce, freshly chopped vegetables, homemade dressings and crisp, fresh bread. You don’t have time to run out of commodities – especially the ones that you can’t buy around the corner, such as good bread.  That’s why it is essential to pick a manufacturer, wholesaler or supplier of bread that won’t disappoint you – so you have to disappoint your customers. Make sure to pick one that has a strong supply chain and is of a certain size. ### Ask the following questions to your supplier: 1. What is the ability of the manufacturer, wholesaler or supplier to supply the desired goods? 2. Can they deliver consistently without compromising quality? 3. How will the they deal with e.g. a shortage of products? 4. Can the they match my special requests? 5. How is the delivery taken care of? [![Download our guide 'How to make sandwiches a delicious and profitable business'](https://no-cache.hubspot.com/cta/default/2714594/3ffbd4de-0415-4995-a3ba-01ee01560f27.png)](https://cta-redirect.hubspot.com/cta/redirect/2714594/3ffbd4de-0415-4995-a3ba-01ee01560f27) ## Make a back-up plan The bigger your partnering manufacturer, wholesaler or supplier is, the more likely it is that they can cater to all of your needs. Especially if you choose one who offers a solution where you can bake the bread yourself. By having bake-off as an option, you can consider if you always want to keep a batch in your freezer – in case of a delivery failure – or if you want to always be able to make fresh bread all throughout the day. By choosing bake-off you not only heighten the overall experience of the quality of your bread, you will also minimize waste: On a day with a lot of customers, you can keep up with the demands, and on a day with less customers than expected, you won’t need to throw away large batches of bread. **By taking this precaution you’ll make sure not to disappoint your customers, keep building your reputation and increase the numbers of happy regulars.**   ## Want more insights to grow your sandwich business? **Download this free guide :** **[![How to make sandwiches a delicious business](https://no-cache.hubspot.com/cta/default/2714594/1efaa32c-6f03-4e2f-8b41-06e0fc4cd697.png)](https://cta-redirect.hubspot.com/cta/redirect/2714594/1efaa32c-6f03-4e2f-8b41-06e0fc4cd697)** --- ### Related posts [![23240000_Home-068](https://blog-global.lantmannen-unibake.com/hubfs/23240000_Home-068.jpg) Hotel, Café & Restaurant, Sandwich Shop ### The right product for the right time 3 minute read ](https://blog-global.lantmannen-unibake.com/the-right-product-for-the-right-time) [![BB-trends-top](https://blog-global.lantmannen-unibake.com/hubfs/BB-trends-top.jpg) Hotel, Café & Restaurant, Sandwich Shop ### When consumers are ready to pay a little extra? 3 minute read ](https://blog-global.lantmannen-unibake.com/keeping-up-with-trends-will-keep-your-business-financially-healthy) [![Preparing sandwich_1140x425px](https://blog-global.lantmannen-unibake.com/hubfs/0.%20UBI/Blogposts/Preparing%20sandwich_1140x425px.jpg) Sandwich Shop ### How to build the perfect sandwich 4 minute read ](https://blog-global.lantmannen-unibake.com/how-to-build-the-perfect-sandwich) ### Most viewed posts [BlogPost 7351609862 A great sandwich starts with a great bread, BlogPost 7350170219 The secrets of sandwiches - and why they are so appealing, BlogPost 32489458836 What Is The Secret Behind The Street Food Phenomenon?, BlogPost 7310420146 How to generate more traffic to your sandwich shop] [![Sandwich selection_1140x420px](https://blog-global.lantmannen-unibake.com/hubfs/0.%20UBI/Blogposts/Sandwich%20selection_1140x420px.jpg) Sandwich Shop ### A great sandwich starts with a great bread 2 minute read ](https://blog-global.lantmannen-unibake.com/a-great-sandwich-starts-with-a-great-bread) [![Sandwich_cut_1140x470px](https://blog-global.lantmannen-unibake.com/hubfs/0.%20UBI/Blogposts/Sandwich_cut_1140x470px.jpg) Sandwich Shop ### The secrets of sandwiches - and why they are so appealing 3 minute read ](https://blog-global.lantmannen-unibake.com/the-secrets-of-sandwiches-and-why-they-are-so-appealing) [![](https://blog-global.lantmannen-unibake.com/hubfs/What%20is%20street%20food%20unibake%20bread%20is%20you%20canvas.jpg) street food, Bread is Your Canvas, fast food ### What Is The Secret Behind The Street Food Phenomenon? 4 minute read ](https://blog-global.lantmannen-unibake.com/what-is-the-secret-behind-the-street-food-phenomenon) ### Free inspiration in your inbox Tips & tricks for your specific industry and more - [Back to corporate site](https://www.lantmannen-unibake.com/?selectedCountry=global) - [Privacy policy](https://www.lantmannen-unibake.com/Cookies/) - [Contact us](https://www.lantmannen-unibake.com/about/Contact/) - © Lantmännen Unibake 2026 ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Lantmännen Unibake", "url" : "https://blog-global.lantmannen-unibake.com/author/lantmännen-unibake" }, "dateModified" : "2019-02-05T14:13:50.225Z", "datePublished" : "2019-01-29T13:07:10.000Z", "headline" : "How to keep customers happy", "image" : [ "https://blog-global.lantmannen-unibake.com/hubfs/0.%20UBI/Blogposts/Girls_eating_sandwiches_1140x500px_reduced.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog-global.lantmannen-unibake.com/how-to-keep-customers-happy", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog-global.lantmannen-unibake.com/hubfs/Blog%20assets%20(temporary)/lub-logo-rgb.svg" }, "name" : "Lantmännen Unibake Holding" } } ```